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    Dynamic Systems, Inc. has been providing IT-related products and architecting solutions for the Government community since 1991. As an ITES-SW2 contract holder we offer software solutions for client, server, storage, and network environments; software maintenance; and related incidental services and hardware fulfilling the need for COTS software in support of the Federal Government’s enterprise infrastructure and infostructure goals.  We are proud of our ISO 9001:2015 certification for processes and procedures in the procurement and delivery of IT software. Dynamic Systems is a Federally recognized Woman-Owned Small Business (WOSB).

    About ITES-SW2

    Contract Number: W52P1J-20-D-0048

    Contract Period: August 2020 through August 2030

    Contract Ceiling:  $13B

    Business Size: Small

    Who Can Order: Ordering is open to the Army, DOD, and all other Federal Agencies and authorized Government contractors supporting these agencies.

    Terms:

    • Fees – None
    • Payment Terms – Net 30. Partial payments allowed unless otherwise specified by CO.
    • Delivery – 30 calendar days for CONUS; 35 calendar days for OCONUS or as otherwise agreed.
    • Partial shipments and partial payments are authorized under the contract.
    • FOB Point – Destination
    • Shipping Charges – No Charge to CONUS; As negotiated to OCONUS for related incidental requirements; Expedited shipping as negotiated.

    The Information Technology Enterprise Solutions-Software 2  (ITES-SW2) is a multiple award, Indefinite Delivery Indefinite Quantity (IDIQ) contract vehicle. The fundamental purpose of the ITES-SW2 acquisition is to support the Army and all Federal agencies in their enterprise infrastructure and infostructure goals by leveraging COTS software products and maintenance in specific product categories. Software catalogs included on ITES-SW2 will contain products that have and have not gone through a vetting process.

    The contract is managed by Computer Hardware Enterprise Software and Solution (CHESS), in coordination with the Army Contracting Command (ACC), Rock Island (ACC-RI), who requires contracts to support the Army’s IT software requirements, within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) to include remote OCONUS, covering a full range of IT software for client, server, storage, and network environments; for software maintenance; and for related incidental services and hardware as part of an ITES-SW2 total solution. The software, software maintenance and related incidental services and hardware shall be commercial in accordance with the definition of commercial items in Federal Acquisition Regulation (FAR) 2.101.  Delivery Orders will be issued and separately funded under these contracts and each awardee will be provided a fair opportunity in accordance with FAR 16.505(b).

    The benefits of procuring software through ITES-SW2 are many – such as related incidental hardware and services can be purchased with the software (with no cap) as long as it is directly relates to the ITES-SW2 requirement and the software purchase must be the primary requirement, there are no fees associated with this contract and the contract offers decentralized ordering to highlight a few benefits

    Key Contacts

    Catalogs

    Catalog 1- Audio & Visual

    Includes but is not limited to: Compact Disc (CD) & Digital Video Disc (DVD) tools, converters, encoders, music creation, music management, players, rippers, audio utilities, plug-ins, burning software, video editing, video codecs.

    Catalog 2- Business & Finance*

    Includes but is not limited to: Project management, financial tracking tools, taxes, regulatory compliance, accounting, logistics, supply chain management, traffic control (air, land, sea), architecture, business planning and continuity, construction and Contractor management, facility management, human resources, personnel, legal, purchasing, marketing, transportation, software related to decision support, executive support, analytics, and customer relationship management.

    Catalog 3- Communication*

    Includes but is not limited to: Email, instant messaging, Voice over Internet Protocol (VoIP), calendars, contact managers, speech/text/handwriting recognition, language translation and study, telephone management systems.

    Catalog 4- Database, Data Integration & Big Data*

    Includes but is not limited to: Database, database manipulation tools, data warehousing and data governance.

    Catalog 5- Education

    Includes but is not limited to: Teaching tools, training, library/libraries.

    Catalog 6- Internet

    Includes but is not limited to: Ad blockers, anti-spam, browsers, file sharing, File Transfer Protocol (FTP), synchronization.

    Catalog 7- Modeling and Simulation*

    Software that facilitates a level of understanding of the interaction of the parts of a system, and of the system as a whole. Includes but is not limited to: numerical analysis, statistical, Geographic Information System (GIS) software, games/gaming, 3D modeling, and mapping software.

    Catalog 8- Multimedia & Design*

    Software used for graphic design, multimedia development, specialized image development, general image editing, or to access graphic files. Includes but is not limited to: 3D drawing, computer aided design (CAD), digital photography applications,  animation creation, illustration, image editing, font tools, authoring tools, desktop publishing, graphics, and label makers (CD & paper).

    Catalog 9- NetOps*

    Network Operations (NetOps) tools monitor and manage the networked devices. NetOps tools securely manage, operate and maintain the network. NetOps includes Data Center Automation tools, Network Performance Monitor tools, Server & Application Monitor tools, Network Configuration Manager tools, IT Operations Management and IT Service Management tools.

    Catalog 10- Office Suite

    Includes but is not limited to: Word processing, spreadsheet, presentation software, office automation, Portable Document Format (PDF) documents

    Catalog 11- Operating Systems*

    Includes but is not limited to: Solaris, Fedora, AIX, application runtime, web server, message brokers, message queuing, application integration.

    Catalog 12- Programing and Development*

    Includes but is not limited to: Software that assists in the development of software applications, editors, compilers, parsers, interpreters, loaders, programming libraries, documentation tools, testing environments, application creation and web design.

    Catalog 13- IT Utility and Security*

    Includes but is not limited to: Network administration tools, firewalls, backups, disk utilities security/cybersecurity tools, encryption tools, cryptography tools, password managers/creators, file compression, registry tools, test and document editors, data mining, decision support systems, asset and inventory management, peripheral utilities, (scanners, printers, etc), handheld software, optical character recognitio

    Catalog 14- Specialized*

    Includes but is not limited to: Automotive, avionics, Heating, Ventilation and Air Conditioning (HVAC), medical, aerospace, agriculture, artificial intelligence, bar code scanners, physical security, resume writer.

    *Dynamic Systems offers products in these catalogs.

    Software Maintenance

    Software Maintenance entitles the license holder to all product version updates free of charge throughout the duration of the Software Maintenance term.  Product version updates include bug fix updates, minor version updates or major version updates.  Updates to the products and documentation licensed will be furnished upon request or when released.  Software Maintenance on initial software license purchases must be in accordance with best commercial practices valid from the registration date.  Additional Software Maintenance, such as extended support for end-of-life (EOL) products, should be available to customers and may be purchased at the time of initial license purchase or after registration date. 

     

    Within Scope Non-Catalog Items:

    Related Incidental Hardware

    Related incidental hardware will be hardware needed in direct support of the ITES-SW 2 software requirement.  Related incidental hardware may include but is not limited to: servers, desktops and laptops. Related incidental hardware was not evaluated and is not listed on Contractor catalogs under ITES-SW 2 but rather in scope to allow customers to fulfill total solution requirements. There is no cap on the amount of hardware that may be purchased at the delivery order level, however, the software requirement must be the primary requirement.

    For Army Requirements: If hardware is required to fulfill a customer’s requirement, the CHESS hardware contracts will be the mandatory source for hardware IAW Army Federal Acquisition Regulation Supplement (AFARS) 5139.101. If the hardware is not available from a CHESS contract, the Contractor can obtain the hardware through an alternate source. An Information Technology Approval System (ITAS) waiver is required for purchase of hardware products from another source, regardless of dollar value. The first step to obtaining an ITAS waiver is the CHESS Statement of Non-Availability (SoNA) process. The customer can access the SoNA process located on the IT e-mart at https://chess.army.mil/Content/Page/SONA. The ITAS waiver should be included in the DO upon award.

    For Non-Army Requirements:  If hardware is required to fulfill a customer’s requirement, the CHESS hardware contracts will be the preferred source of supply.

    Related Incidental Services

    Related services will be services directly related to the ITES-SW 2 software requirement. All services shall be priced on a firm fixed price basis.  All services will be performed as negotiated and agreed to at the delivery order level. The CHESS services contracts are the preferred source but are not mandatory. 

    Related incidental services were not evaluated and are not listed on Contractor catalogs under ITES-SW 2 but rather in scope to allow customers to fulfill total solution requirements. There is no cap on the amount of services that may be purchased at the delivery order level, however, the software requirement must be the primary requirement. Related services may include but are not limited to: training/education, consulting, system configuration and integration, physical site analysis, installation and relocation, high availability configuration and legacy equipment warranty/maintenance.

    Other Direct Expense

    Items used in providing incidental services.

     

    How to Troubleshoot a Problematic Order

    Our ITES-SW2 customer service team is committed to processing your orders accurately and in a timely manner. They continually track orders to ensure products are delivered on time and to the right location. Should you experience an issue with your order, or simply desire order status, contact our order processing representatives by email at orderprocessing@DynamicSystemsInc.com or by calling (877) DSI-4GOV x209 or x242.

    Warranty/Telephone Support  For assistance or questions pertaining to installation, basic warranty, extended warranty, technical support, software support, and other post-delivery issues, please call (877) DSI-4SOS x3.

    Other Questions or Issues? Please reach out to one of the Dynamic Systems’ Key Contacts listed below. We are committed to superior customer satisfaction.

     

    Dynamic Systems’ Key Contacts

    Program Manager
    Lisa Jensen
    (877) DSI-4GOV x222 Office Toll Free
    (310) 337-4400 x222 Office
    (310) 710-2025 Cell
    (310) 347-4494 Fax Lisa.Jensen@DynamicSystemsInc.com

    Deputy Program Manager
    Dean Dierks
    (877) DSI-4GOV x236 Office Toll Free (310) 337-4400 x236 Office
    (310) 413-0722 Cell
    (310) 347-4480 Fax Dean.Dierks@DynamicSystemsInc.com

    Sales Operations
    Susie Bucher, Team Lead
    (877) DSI-4GOV x232 Office Toll Free
    (310) 337-4400 x232 Office
    (310) 347-4400 Fax SalesOperations@DynamicSystemsInc.com

    Corporate Headquarters
    Dynamic Systems, Inc.
    124 Maryland St<
    El Segundo, CA 90245

    ITES-SW2 Key Contacts

    For questions regarding guidelines and procedures for placing orders, contact:

    CHESS
    ATTN: SFAE-PS-CH
    9351 Hall Road, Bldg 1456
    Fort Belvoir, VA 22060-5526
    (888) 232-4405
    armychess@mail.mil

    CHESS Customer Support Team armychess@mail.mil
    (888) 232-4405
    (M-F, 8am-5pm EST)

    For questions of a contractual nature, contact:

    ACC-RI
    ATTN: CCRC-TA
    Bldg 102, 2nd Floor SW
    1 Rock Island
    Rock Island, IL 61299-8000
    (309) 782-1844
    charles.p.holliday.civ@mail.mil