Our experts walk you through the 120-90-60-30 day renewal process to ensure you stay on top of your hardware maintenance and software license renewals.
Be assured that your hardware and software support contracts never lapse. We understand the unique challenges of managing heterogeneous computing environments – and the headaches that accompany varying support renewal dates, shifting service level agreements, multiple support methodologies and countless procurement relationships. That’s why we have a team of experienced experts ready to help you through the renewal process.
Proactively manage and track your assets while minimizing risks using our Contract Management Center (CMC).
CMC is a Cloud based service that allows you view your IT services, track support contracts, manage software licensing, and help you stay in compliance. Our comprehensive asset management system ensures you have complete visibility into the critical IT infrastructure in your data center. CMC simplifies contract management, streamlines procurement, and provides useful reporting. You will know what you have, what it costs, and when service needs to be renewed or extended.
Single Source Support
Simplify complicated Multiple Vendor Support with a single point-of-contact.
Efficiently manage your entire IT Ecosystem with our Single Source Support. We are your one stop shop for diverse support needs in your heterogeneous environment. Click here to download the Single Source Support Data Sheet. Backed by an extensive array of leading manufacturers, we ensure you receive the best systems, storage, software, and support combination for your computing needs. Download Case Study
Ensure your peace of mind with a prolonged service level agreement.
Get guaranteed service turn-around times with our Extended Warranty program. We provide convenient coverage options from annual to subscription-based programs, with the ability to modify coverage aligned to the OEM.
Get exceptional customer service quickly and efficiently.
Receive expert answers with our experienced IT help desk to ensure your technical issues are addressed quickly and effectively. Our help desk will be your single point-of-contact for all inquiries, requests for service, and other technical assistance.
Utilize a fee-for-service approach that won’t break the bank.
Enlist the services you need when you need them, without paying for anything that isn’t required. This flexible solution will keep your costs to a minimum while navigating any unforeseen support challenges you encounter.
Ensure system uptime with a proactive maintenance and monitoring solution.
Obtain customized maintenance support for your hardware equipment through our highly trained IT experts, industry-leading tools and processes to ensure your systems are operating at peak efficiency.
Software License Renewals
Never miss a renewal date with a secure online repository for all your software.
Manage multiple software licenses from various vendors with a robust monitoring system designed to remind you of upcoming contract events, so renewal dates are never missed. Click here to download the Contract Management Center Data Sheet.